The entire start-to-finish process typically takes 6-8weeks for our semi-custom House Collection orders.
If you are looking to book a custom order we would advise to allow for 10-12 weeks
from the date you confirm your individual proposal.
These timelines will depend on the complexity of your order and also how long the proofing stage takes.
Once we receive your order we will contact you via email within 2-3 working days.
This will be to confirm your order and make sure we haven’t missed any of the small details! If you have contacted us regarding a custom suite, we will send you your individual design proposal.
After you confirm the details we will get working on your beautiful design!
We will then send you the first set of digital PDF proof/s.
Two rounds of changes are included in your order. Any further changes will incur
an extra fee of €10 per proof.
When you are 100% happy with your designs and you give us the final go ahead, we send your artwork to be printed.
Depending on the scale/complexity of your order, printing time generally takes up to 2 weeks.
Once printed we will package and post your order. We will send you a dispatch notification
email along with a tracking number.
Please note: We cannot be held liable for mistakes after your final proof has been approved.
Therefore, we strongly recommend that proofs are carefully checked.
Shipping times are as follows:
Ireland: 2-3 Working Days
Europe: 3-7 Working Days
International: 10-12 Working Days (We encourage you to consult your country’s tax policies before placing an international order. Our shipping prices will not cover these taxes, brokerage fees or import fees.)